PT Retail Ambassador
Rothy's
- Santa Clara, CA
- $18.00 per hour
- Permanent
- Part-time
- Provide an unparalleled customer experience for every Rothy's customer
- Own all day-to-day customer interactions-in our physical store and across all touch points of the brand-in person, over the phone and online
- Support Retail Manager and Assistant Manager in all operational duties
- Develop and maintain expert-level understanding of our products and processes including our tools and systems
- Elevate customer feedback and identify and escalate opportunities for improvement
- Create loyalty by connecting customers with our brand and our community
- 1-3 years of retail or customer-oriented experience preferred
- Excellent people skills-you are approachable, engaging and friendly
- Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
- Ability to foster connections with our customers both in our store and within our community
- Actively contribute towards meeting and exceeding the team's sales goals
- Passionate about our brand story and product
- Unflappable. Has the ability to quickly problem solve for all potential customers
- Self-motivated with a desire to go above and beyond to establish Rothy's as a leader in customer experience
- Wellness and Commuter Programs
- PTO and Wellbeing Time
- Employee Discount Program
- Required
Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or serious difficulty hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Intellectual or developmental disability
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
- Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
- Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
- Partial or complete paralysis (any cause)
- Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
- Short stature (dwarfism)
- Traumatic brain injury