General Manager

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

• LMA (Leadership, Management, and Accountability)
• Maintain proper staffing levels
• Exceed scorecard goals for your location
• Maintain facility cleanliness and operations to company standards
• Demonstrate and support company values, processes and procedures

• Manage work schedule to ensure proper coverage.
• Accommodate required staff breaks and lunches.
• Be a consistent producer of memberships.
• Cover all location roles as needed but always having the Cashier role a priority.
• Create and process incident reports to company standards.
• Contribute to new employee training.
• Provide ongoing coaching/training to your location staff.
• Ensure all cashiers can understand the sales membership conversation and Q&As naturally.
• Manage your staff to maintain your location cleaning schedule.
• Report maintenance issues or needed repairs ASAP to the maintenance team.
• Ensure supply levels are maintained for location operations.
• Respond to customer complaints and cancellation requests.
• Demonstrate a positive attitude and work ethic as an example to your staff.
• Respond to company communication in a timely manner utilizing the company preferred apps and programs.
• Address people's issues with your staff related to core values, GWC (get it, want it, capable), attendance and work performance according to company procedure.
• Participate in weekly GM meetings.
• Contribute to company projects when requested.
• Submit community sponsorship requests to the marketing leader for consideration.
• Flexible to work out staffing issues when needed outside your scheduled working hours.
• Support and back up your fellow GMs as needed and can be accommodated.

• Six months or more of proven success in a sales position or two years or more of leadership and management experience in a similar industry
• Over a year of proven success in an inside sales role at the same company
• Excellent customer service and communication skills
• Excellent internal communication skills that foster trust
• Able to manage new communication and operational technology as used by the company
• Ability to work both independently and as a team player in a close-knit sales team
• Proactive learner; ambitious and success-driven
• Confident, energetic and organized
• Self-motivated and driven to excellence
• Responsive to customer's needs
• Able to multitask and prioritize without losing focus
• Able to fit in a great culture and have fun

Clean View Auto Wash