Program Assistant, Institute for Business and Information Technology (IBIT)
Bellevue College
- Bellevue, WA
- $33,588-44,412 per year
- Temporary
- Full-time
- Assist in the coordination of the daily operations of the iBIT BAS programs in collaboration with the program managers and program chairs to facilitate administrative, faculty and student needs.
- Maintain website and SharePoint portal.
- Provide Administrative support to professional advisory committee, including scheduling meetings, attending meetings, taking and distributing minutes.
- Use email, word processing, spreadsheet, publishing, presentation, website, enterprise information systems and database programs.
- Provide data/reports for program planning based on relevant research and program assessments by collecting and tracking general student data, degree completion, effectiveness assessment, enrollment projections, and state reporting.
- Distribute and collect student, graduate and employer surveys as needed.
- Compile and present survey data in a meaningful way to assist in program improvement.
- Provide prospective students with accurate information regarding the program, such as the admission process, prerequisites, financial aid, and student services. Refer students to faculty and additional college services that best meet students' needs.
- Assist in advising current students with educational plans, referrals, and other needs that facilitate their success and consistent progression toward their degree when needed.
- Communicate with students regarding relevant and timely information regarding internships, jobs, classes, events and any other useful information.
- Perform other duties as assigned
- Effective verbal and written communications skills
- 2 years of customer service experience
- Effective time management and organizational skills
- Experience working with diverse individuals and groups
- Experience evaluating and assessing data
- Intermediate spreadsheet skills
- Ability to work independently and prioritize a high volume of detail-oriented work to achieve goals and deadlines
- Experience in maintaining websites such as Wordpress or SharePoint
- General marketing knowledge, recruiting and/or promotional experience, including social media
- Experience in a higher education setting
- Experience with students to create an educational plan, maintain and update plan, and facilitate student success in the program
- Experience with Customer Relationship Management (CRM) technology tools
- Advanced Excel skills
- Attach a Cover Letter (min 1 pg., max 2 pgs.)
- Attach a Resume
- Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
- Complete the Job Questionnaires if applicable
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