Process Improvement Specialist
State of Colorado
- Denver, CO
- $5,675-6,300 per month
- Permanent
- Full-time
The Process Improvement Specialist role is the staff authority and subject matter expert for DPA's process improvement and Lean business management systems, fostering a culture of daily continuous improvement, innovation and performance excellence. This role will be based out of DPA's Division of Central Services, Integrated Document Solutions (IDS) Denver location.A summary of the duties and responsibilities will include, but are not limited to, the following:
Process improvement:
- Values-Based Performance: Role model organizational values and Lean principles while achieving desired outcomes, in alignment with DPA's mission, vision and overall strategic priorities.
- Process Improvement: Design, implement and advance Integrated Document Solutions Denver's maturity in Lean business management systems that include team huddles, visual management, standard work and more.
- Facilitation: Facilitate meetings and events such as root cause analysis sessions, improvement events and other general meetings.
- Relationship Management: Manage customer and stakeholder relationships.
- Project Management: Manage all aspects of assigned projects from inception through to closure, leading teams to meet project deadlines and outcomes.
- Change Management: Participate in, and lead change management activities associated with process improvement, advising leaders to identify and implement organizational design changes including, but not limited to, staffing models, shift and workspace design, and others in a way that aligns with operational needs.
- Monitor for continuous improvement: Implement and monitor project or process performance.
- Data Analysis: Collect, analyze and use data for process improvement decision making.
- Training: Design and deliver trainings as needed to support the continuous improvement mind-set and skill set within individuals and teams.
- Coaching: Provide 1:1 coaching to employees who are seeking to learn and adopt process improvement, project management, facilitation, change management, strategic planning and goal setting toolkits and skill sets.
- Continuous Learning: Stay up-to-date with facilitation, process improvement, project management and change management trends, innovations, theories, and best practice.
H1K2XXMINIMUM QUALIFICATIONS:MInimum requirements*Experience only:At least seven years of experience facilitating or training teams in structured process improvement methodologies (i.e. Lean, Six Sigma, PDCA/PDSA)OR*Education and Experience:At least a Bachelor's degree from an accredited institution in a field of study related to the work assignment.ANDAt least three years of experience facilitating or training teams in structured process improvement methodologies (i.e. Lean, Six Sigma, PDCA/PDSA)Additional appropriate education will substitute for the required experience on a year-for-year basis.The exceptional candidate will possess the proven ability or accomplishment in the following preferred qualifications:Previous State Service related to the work assigned to the position.Lean Six/Sigma certificationChange management certificationConditions of Employment:A pre-employment criminal background check will be conducted as part of the selection process.APPEAL RIGHTS:An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.Accommodations: The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, James Mantay | or 303-866-6540.