Front Desk Clerk - Evening Float
Foundation Communities
- Austin, TX
- $17.51 per hour
- Permanent
- Part-time
- Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc.
- Provide excellent customer service to resident population
- Interact with residents to communicate rules as outlined in the lease and community policies
- Respond to resident problems and emergencies as appropriate
- Respond to emergency situations and contact appropriate authorities as needed
- Prepare documentation such as incident reports and shift reports as needed
- Monitor sign-in/sign-out process and verify photo identification for all guests
- Input work orders as needed for unit repairs and other general needs
- Monitor video surveillance system and report unusual activity
- Ensure confidentiality of all resident records and information
- High school diploma or GED
- Must have reliable, dependable transportation in working condition
- Exceptional interpersonal skills, time management and human relation skills
- Ability to exercise good judgment and self-control
- A demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors
- Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
- Must be able to use a computer and cell phone
- Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English.
- Bilingual (English, and Spanish, and/or Arabic, and/or Pashto)