Room Service Waiter

• Preparation of orders with precision and care
• Setting trays and delivering items to guest rooms promptly and courteously
• Ensuring exceptional service that aligns with the Hotel Standard operating procedure
• Maintaining cleanliness in work and guest areas through efficient clearing and collection of food and beverage items
• Serving food courses and beverages to guests in a professional manner

• Prepare orders and set trays according to the type of food ordered and the hotel's service standards.
• Perform opening and closing procedures as established for the department.
• Record, pre-check, and pick up all food and beverage orders accurately.
• Interact with guests to ensure satisfaction with each food course and/or beverage.
• Clean and remove trolleys/trays from guest rooms and corridors.
• Serve guests food and beverages promptly and courteously following the standard sequence of service.
• Present checks to guests accurately and complete the payment process.
• Monitor guest comments and proactively solve problems, reporting to your Superior.
• Possess full knowledge of food & beverage items, menu prices, recipes, and style of service.
• Understand all menu items and recommend food & beverage combinations while upselling alternatives.
• Complete closing duties such as restocking items and maintaining cleanliness throughout the day.

• Have outstanding communication abilities
• Use up-to-date and professional speech when interacting with others
• Have the capacity to work long hours as wanted by the company
• Show courtesy, proficiency, and present efficient service

Daytona Grande Oceanfront Resort