Senior Manager, Commerce (Adobe) - Marketing & Commerce Transformation Consulting
PwC
- New York City, NY
- Permanent
- Full-time
- Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
- Deal effectively with ambiguous and unstructured problems and situations.
- Initiate open and candid coaching conversations at all levels.
- Move easily between big picture thinking and managing relevant detail.
- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
- Contribute technical knowledge in area of specialism.
- Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
- Navigate the complexities of cross-border and/or diverse teams and engagements.
- Initiate and lead open conversations with teams, clients and stakeholders to build trust.
- Uphold the firm's code of ethics and business conduct.
Bachelor DegreeMinimum Years of Experience:
7 year(s)Preferred Qualifications:Additional Educational Preferences:Individuals who have obtained the preferred skills and certifications but lack a bachelor’s degree may be considered if they have demonstrated 12 years of progressively responsible work experience involving data-based marketing strategy and cloud-based Marketing automation platforms on Oracle, Adobe or Salesforce platforms for each missing year of college-level training in addition to the five years of experience required.Certification(s) Preferred:Adobe Commerce Expert Business PractitionerAdobe Marketo Engage Expert Business PractitionerAdobe Real-Time CDP Business PractitionerPreferred Knowledge/Skills:Demonstrates intimate-level abilities and/or proven record of success managing teams to deliver marketing and/or commerce strategy, design and implementation, including:
- Driving solution design and development across technologies & programs, which may include: Personalization, Marketing Automation, Customer Data Platforms, Testing and Optimization, and e-Commerce;
- Engaging with business and technology leaders to understand strategy, articulate solution options, evaluate trade-offs and influence key decisions;
- Mapping marketing, commerce and business strategies into architecture and technology strategy;
- Designing marketing and/or commerce platform solutions and architecture for enterprise clients; and,
- Building and implementing marketing and/or commerce platform solutions and architecture for enterprise clients.
- Serving in the role of a solution architect to present compelling digital viewpoints integrating and scaling digital marketing and commerce solutions in the delivery of innovative and scalable client solutions;
- Possessing extensive knowledge of B2B, and B2C digital marketing and/or commerce platforms, core technical architecture models such as SOA, microservices, and headless commerce and working knowledge of key platform technologies: API management, REST/SOAP web services, and cloud-based integration models, e.g. iPaaS;
- Implementing technology in Adobe Commerce, Adobe Marketo Engage, and/or Adobe Real-Time CDP, including configuring the environment and leading solution demos;
- Possessing knowledge of digital marketing and commerce adjacent systems such as CMS, Web Analytics and Tagging, and back-office integration;
- Possessing knowledge of digital security standards, e.g. PCI, SSL, HTTPS authentication, MFA authentication, and leading considerations for cybersecurity;
- Identifying new client opportunities and serve as a technical subject matter expert on business development teams and lead RFI, RFQ, and client proposal efforts;
- Working with cross-functional teams (marketing, UX designers, IT teams) to develop optimal customer experience solutions that balance technical feasibility, deployment timelines, customer experience, and business value;
- Utilizing Agile knowledge and experiences working with onshore and offshore teams; and,
- Analyzing customer insights and operational data to showcase value and identify additional opportunities for improvement.