House Attendant
Sonesta
- Hilton Head Island, SC
- Permanent
- Full-time
Essential Duties & Responsibilities:
o Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
o Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
o Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
o respond to guests’ requests such as delivery of housekeeping supplies (e/G. linens, cots, etc.) in a timely and efficient manner
o Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
o Report to supervisor needed repairs or unsafe conditions.
o Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
o Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
o Promote teamwork and quality service through daily communication and coordination with other departments.
o May regularly assist with deep cleaning projects.
o May collect newspaper and other items for recycling.
o May assist with other duties as assigned.Job DescriptionQualifications and Requirements:Minimum: Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.This job requires ability to perform the following:
- Frequently standing up or moving within and about the facility.
- Carrying or lifting items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.
- Frequently handling objects and equipment to maintain the facility.
- Frequently bending, stooping and kneeling.
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Basic reading and writing abilities are utilized often when reading assignments, completing checklist, replacing linens and amenities.
- May be required to work nights, weekends, and/or holidays.
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts