Job Description:PropertyAbout UsA Home for Adventure The Preserve Sporting Club & Residences was conceived as an unparalleled luxury resort and master-planned community, offering the best outdoor experiences, luxury restaurants, luxury accommodations, and luxury homes in the United States within a breathtaking, protected landscape. Welcoming a community of like-minded outdoor enthusiasts - a gathering of stewards of our environment who seek a sanctuary from the rigors of modern life - The Preserve has created a variety of lodging types to suit many needs, all with luxurious amenities, to provide an elevated experience within unspoiled nature. Stewardship of nature is a major part of our pursuit. Our 3,500 pristine acres are surrounded by thousands more protected acres of the Carolina Management Area, and we are constantly modeling preservation traits we see utilized in these open spaces, grasslands and forestlands as we shape The Preserve Sporting Club & Residences . Selective cutting, wildlife sanctuaries and donated non-developable land are just some of the many ways we give back to nature for all that it lends us.Location DescriptionWelcome to the Preserve Sporting Club and Residences, a truly distinctive retreat in the picturesque landscape of Richmond, Rhode Island, proudly part of the Pyramid Global Hospitality portfolio. With 50 thoughtfully designed guest rooms and a total of 4,000 sq ft of meeting space, the Preserve is not just a place to stay-it's an unparalleled experience that seamlessly integrates comfort with career opportunities. Nestled in the serene beauty of Richmond, the Preserve embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at the Preserve Sporting Club and Residences, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a key player in an environment that embraces the extraordinary features of the Preserve. From contemporary townhomes and spacious single-family houses to intimate tiny homes and luxury rooms and suites, the Preserve offers a diverse selection of accommodations. With additional unique amenities like a shooting range, equestrian training stables, and a spa, every aspect contributes to a workplace that celebrates diversity and innovation. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the exceptional features of the Preserve Sporting Club and Residences!OverviewWe are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies
Maintain house bank
Communicate all pertinent information to manager on duty
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
