Warehouse & Delivery Associate

• Identify potential inventory constraints and work to reach optimal inventory levels which support our customers
• Position will be a lead in guiding cycle count effectiveness and report out cycle count accuracy.
• Monitor inventory transactions, reconcile physical inventories, and provide recommendations for improving accuracy.
• Effectively monitor order status, manage incoming calls, emails, and faxes to process customer orders, returns and other requests in a timely manner
• Anticipate customer needs and give a high priority to customer satisfaction
• Partner with internal customers to fulfill customer needs
• Effective written and verbal communication with internal and external customers
• Respond to customer complaints, provide appropriate solutions and potential alternatives within policies of the company and follow up to ensure resolution satisfies customer needs

• Follow all Hawkins safety and training procedures
• Safely deliver chemical products following Hawkins product transfer protocols and equipment.
• Safely install and service all products and equipment
• Follow inventory control procedures
• Provide backup sales support

• Comply with all DOT operating, maintenance, and load securement standards and all applicable Federal, State, and Corporate environmental, safety, health regulations and standard operating procedures.
• Communicate compliance, safety, and equipment needs as personally identified.

• High school diploma or equivalent experience
• Ability to obtain and maintain a Class B Commercial Driver’s License and comply with DOT standards.
• Must be able to work with or learn to use the computer and software systems at Hawkins.
• Excellent customer service skills.
• Ability to engage with customers with effective written and verbal communications
• Ability to learn and perform math calculations to determine product profits, pump flow rates, etc.
• Excellent organization and time management skills.
• Available to regularly work a schedule that consists of 10-12 hour days and requires some overnight travel
• Demonstrated problem solving skills

• Very heavy work including exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Ability to lift over 50 pounds regularly, 75 lbs. occasionally.
• Ascending or descending ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms.
• Ability to regularly climb in and out of truck cab and onto and off of the truck gate
• Ability to safely operate a forklift and commercial vehicle that transports chemicals including hazardous chemicals.
• Ability to communicate via spoken word and hear at normal speaking levels with or without correction.
• Requires fine motor skills including the ability to grasp and work with tools.
• Requires stooping, kneeling, crouching, crawling, and reaching.
• Ability to work in a variety of weather and environmental conditions.)

Hawkins