Service Support Staff

Toyota Of Scranton

  • Scranton, PA
  • Permanent
  • Full-time
  • 13 days ago
Do you like to make people smile? If so, keep reading…Toyota of Scranton is growing!!! We are now hiring dynamic, service-oriented individuals, looking to grow within our Company. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard working and dedicated individuals join our Service Team. This position is full-time and will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you!We Currently Offer:
  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Supplemental Insurances
  • 401K with company match
  • On the Job Training
Responsibilities:
  • Cheerfully welcome guests upon entrance and begin the reception process.
  • Meet, greet, provide information, and directs our service guest to the appropriate service advisor.
  • Look for opportunities to assist and wow customers making their experience pleasant and memorable.
  • Be available and ready to assist, eagerly looking for ways to be helpful to all.
  • Look for opportunity to keep grounds neat and clean.
  • Understand customer’s non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership.
  • Arrange off-site accommodations, transportation etc. upon request from guests.
  • Quickly, politely, and accurately determine appropriate routing for customer inquiries.
  • Move vehicles throughout the dealership.
  • Assist with technology or any questions from customer new car delivery.
Requirements:
  • High school diploma or equivalent is required.
  • Valid Driver's License -Required
  • 1-year verifiable experience as a premium hotel concierge; experience in customer service or relevant role - preferred

Toyota Of Scranton